- Free Shipping in Purchases Over $30 (US Only)
We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Shipping times may vary depending on your location, the shipping method selected at checkout, and external factors such as carrier delays, weather conditions, or high-volume periods. Please note that delivery times are estimates and are not guaranteed.
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method. We offer a variety of shipping options to meet your needs. Any applicable taxes, duties, or customs fees are the responsibility of the customer and may be collected upon delivery.
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, incorrect address information provided at checkout, or circumstances beyond our control. If your order appears delayed or lost, please contact our support team and we will assist you as best as possible.
Please review your shipping details carefully before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your order details, contact us as soon as possible so we can attempt to make changes before shipment.
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible for a return or exchange in accordance with the policy below.
Returns are accepted within 14 days of delivery, provided the item is unused, in its original condition, and in the original packaging. Items showing signs of wear, damage, or alteration may not be eligible for return.
Certain items may be non-returnable or non-exchangeable, including but not limited to custom-made, personalized, or final sale items. Please review the product description carefully before purchasing.
To request a return or exchange, please contact our support team with your order number and a brief explanation of the request. Once your request is approved, you will receive instructions on how to proceed.
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Exchanges are subject to product availability. If the requested exchange item is unavailable, a refund may be issued instead.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within a reasonable timeframe. Please note that original shipping charges are non-refundable.
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it promptly.
For Frequently Asked Questions:
Most orders are processed within 1–3 business days. Delivery times depend on your location and the shipping method selected. Once your order ships, you will receive a tracking number via email.
Orders can only be modified or canceled before they are shipped. Please contact our support team as soon as possible if you need to make changes.
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will provide instructions to replace or refund the item promptly.
Yes! International shipping is available, but shipping times and costs vary by destination. Customs fees, duties, or taxes are the responsibility of the customer.
Returns and exchanges are accepted within 14 days of delivery, provided items are unused and in original condition. Certain items may be non-returnable or final sale. For full details, see our Returns & Exchanges policy.
Yes! Once your order ships, you’ll receive an email with a tracking number and link so you can monitor your shipment.
You can reach our support team via email at [email protected] or through our contact form on the website. We aim to respond within 1 business day.
